A Telephone Reception Service for Recruitment Agencies
A dedicated off-site telephone receptionist means we can screen your candidates while you focus on your clients
If you need a professional solution to the telephone reception at your recruitment agency, MyRuby have the answer. Need to ensure your phones are always answered, without your key consultants being tied up on the wrong kind of calls – no problem.
We take your calls and give you back your day
A MyRuby receptionist can answer, screen and manage your callers based on your detailed instructions. VIP clients or candidates can be instantly recognised and always patched through to your landline or mobile, wherever you are. Sales calls can be screened out completely saving you and your team valuable time. Less urgent enquiries can either be answered from FAQ’s you provide or captured into a tailorable digital form to provide all of the information needed for a call back.
Our smart technology ensures our receptionists can manage any call to your business in a friendly and professional manner, giving you back control of your day.
“Prioritising callers is my most important requirement. I don’t want to be repeatedly interrupted but need to make sure I’m available for the right candidates and clients. VIP caller recognition from MyRuby makes this process easy….”
We’ll work the way that works for you
If you already have a receptionist we can provide automatic overflow support when she is already on a call or unavailable for any reason. Your phone system would automatically overflow to us if the call was unanswered after three rings – the fourth ring would be to your Ruby receptionist in our office.
If you don’t have a receptionist we can provide a complete outsourced telephone reception solution.
Our team utilise a digital switchboard which allows calls to be screened and patched through to your office or mobile, just like a traditional receptionist.
Where we can help the caller – such as directing a lost new client to your office – we will do. Otherwise, we can take a message and send it through automatically to the appropriate consultant in your business. We can also manage online diaries or meeting requests, so if you have a specific day or time for candidate interviews we can book them in for you.
Recruit MyRuby as your perfect receptionist
The true beauty of the MyRuby outsourced receptionist service is the flexibility we give you. We can provide all of the functions of an in-house receptionist, but for a fraction of the overhead. Try us free for 10 days without obligation.
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What our clients say
What our clients say
Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.
My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.
They are a great team and offer a great service.
Who we work with
Take a look at our clients
We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.