Telephone Diary Management for Outpatient departments
MyRuby provides telephone reception support and appointment management services to clinics and hospitals with outpatient departments.
The Perfect Blend of technology with real live support
For many clinics, the appointments process is the number one cause of patient dissatisfaction. MyRuby Medical can reinforce your in-house reception team with Overflow, Out-Of-Hours, and Frontline support. Your Patients enjoy faster booking times and less waiting overall using their traditional phone channel. Plus, there are Live Receptionists to talk to, something particularly valued by Older Patients.
The MyRuby service for clinics is designed to ensure your clinicians are fully occupied, DNA’s are kept to a minimum and the patient journey is as simple and efficient as possible. Our receptionists are trained to work in all major software systems, including;
- Practice Pal
- Clinic Office Diary
- My Office
- Booking Bug
Questions? Find out more and sign up for our no obligation FREE Trial.
“Implementing the MyRuby service was much easier than we expected and the impact on our DNA numbers, from using the reminder service have been very impressive. “
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What our clients say
What our clients say
Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.
My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.
They are a great team and offer a great service.
Who we work with
Take a look at our clients
We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.