A Telephone Reception Service for Law Firms
MyRuby gives your law firm the perfect telephone receptionist, and the perfect audit trail for every call. Based in our office and supported by some great technology, Ruby will answer and manage your callers just as if she was based in your office. It is not uncommon for busy law practices to find themselves recruiting for receptionist staff more often than is desired or using temporary cover due to staff illness and holiday cover. This presents more challenges for keeping client data confidential.
We can take your calls and adhere to confidentiality requirements
MyRuby can provide evidence of our data protection policies and intelligent, secure system for answering calls and transferring them to you. Outsourcing your telephone reception can provide the solutions you need for the smooth management of your front of house function. You’ll soon find more hours to focus on your client case loads.
A complete audit trail for every call
Callers are screened appropriately and then can be patched through to the correct legal department. Details of the callers are logged and there is a complete audit trail available to you. The true value of a MyRuby outsourced receptionist service is the flexibility we give you. We can provide all of the functions of an in-house receptionist. But for a fraction of the overhead. And, of course, none of the baggage that comes with finding, hiring and managing an employee. Find out more about our service and try us free for 10 days without obligation.
Client confidentiality is key to our business. Using temporary workers exposes too much sensitive client data to random people.
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What our clients say
What our clients say
Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.
My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.
They are a great team and offer a great service.
Who we work with
Take a look at our clients
We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.