Law Firms

A Telephone Reception Service for Law Firms

MyRuby gives your law firm the perfect telephone receptionist, and the perfect audit trail for every call. Based in our office and supported by some great technology, Ruby will answer and manage your callers just as if she was based in your office. It is not uncommon for busy law practices to find themselves recruiting for receptionist staff more often than is desired or using temporary cover due to staff illness and holiday cover.  This presents more challenges for keeping client data confidential.

We can take your calls and adhere to confidentiality requirements

MyRuby can provide evidence of our data protection policies and intelligent, secure system for answering calls and transferring them to you.  Outsourcing your telephone reception can provide the solutions you need for the smooth management of your front of house function. You’ll soon find more hours to focus on your client case loads.

A complete audit trail for every call

Callers are screened appropriately and then can be patched through to the correct legal department. Details of the callers are logged and there is a complete audit trail available to you. The true value of a MyRuby outsourced receptionist service is the flexibility we give you. We can provide all of the functions of an in-house receptionist. But for a fraction of the overhead. And, of course, none of the baggage that comes with finding, hiring and managing an employee. Find out more about our service and try us free for 1 week without obligation.


Client confidentiality is key to our business. Using temporary workers exposes too much sensitive client data to random people.

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What our clients say


What our clients say



Jonathan Newson

Octopus Cabling

Excellent service-icon

Jemma Woods


I couldn't run a professional clinic without the MyRuby team.-icon

Amanda Grant

Foot Clinic Moseley

A great service!-icon

Harry Kauntze

Bristol Back Pain Clinic


Andreas Hallin

Cedar Tree Clinic

Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.

My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.

They are a great team and offer a great service.

Who we work with

Take a look at our clients

We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.

Please get in touch


We’d love to hear from you! Please contact us by calling the number below or by using the form to the right.