Appointment Booking and telephone switchboard support for clinics

MyRuby provides telephone support for to clinics providing private and NHS healthcare delivery.

“The ability to have external support to answer our calls as and when we need it has been a major benefit. The staff are well trained in our booking system so for our patients the experience is seamless.”

Making it easier to talk to patients

MyRuby provides services designed to improve communications between doctors and patients. By seamlessly blending trained receptionists with automated telephone technology we help clinics take more of there calls, more of the time, at a very efficient cost.

MyRuby Medical can reinforce your in-house reception team with Overflow, Out-Of-Hours, and Frontline support. Your Patients enjoy faster booking times and less waiting overall using their traditional phone channel. Plus, there are Live Receptionists to talk to, something particularly valued by Older Patients.

Your clinic Staff get relief during peak times and reduced workplace stress and the clinic benefits from increased bookings, reduced DNA’s and a better patient journey.

Our receptionists are trained to work in all major software systems, including;

  • Practice Pal
  • PPS
  • Clinic Office Diary
  • Cliniko
  • My Office
  • Quinec
  • Booking Bug

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What our clients say


What our clients say



Jonathan Newson

Octopus Cabling

Excellent service-icon

Jemma Woods


I couldn't run a professional clinic without the MyRuby team.-icon

Amanda Grant

Foot Clinic Moseley

A great service!-icon

Harry Kauntze

Bristol Back Pain Clinic


Andreas Hallin

Cedar Tree Clinic

Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.

My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.

They are a great team and offer a great service.

Who we work with

Take a look at our clients

We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.

Please get in touch


We’d love to hear from you! Please contact us by calling the number below or by using the form to the right.