Appointment Booking and telephone switchboard support for clinics
MyRuby provides telephone support for to clinics providing private and NHS healthcare delivery.
“The ability to have external support to answer our calls as and when we need it has been a major benefit. The staff are well trained in our booking system so for our patients the experience is seamless.”
Making it easier to talk to patients
MyRuby provides services designed to improve communications between doctors and patients. By seamlessly blending trained receptionists with automated telephone technology we help clinics take more of there calls, more of the time, at a very efficient cost.
MyRuby Medical can reinforce your in-house reception team with Overflow, Out-Of-Hours, and Frontline support. Your Patients enjoy faster booking times and less waiting overall using their traditional phone channel. Plus, there are Live Receptionists to talk to, something particularly valued by Older Patients.
Your clinic Staff get relief during peak times and reduced workplace stress and the clinic benefits from increased bookings, reduced DNA’s and a better patient journey.
Our receptionists are trained to work in all major software systems, including;
- Practice Pal
- Clinic Office Diary
- My Office
- Booking Bug
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What our clients say
What our clients say
Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.
My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.
They are a great team and offer a great service.
Who we work with
Take a look at our clients
We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.