A Telephone Reception Service for Accounting Practices

A dedicated off-site telephone receptionist means we take your calls while you focus on running your practice.

You know the feeling. You’ve got an important accounting deadline to hit and you don’t want to be disturbed. But you can’t afford to miss those important client calls.  Solution? Switch off your answerphone and switch to MyRuby instead.

We take your calls and give you back your day

If you and your partners are often in client meetings – or need uninterrupted time to complete annual returns or other client work – you will know how disruptive the phone can be. You need to work smarter yet still be contactable. That way, if something urgent arises, such as an unforeseen inspection, you are still available. A MyRuby receptionist will ensure that your important clients are managed appropriately (she has some smart technology to help with this). At the same time she will shield you from those less urgent calls which can be scheduled for another time – and give you back control of your day.

We’ll work the way that works for you

Many clients use us as a complete replacement to an in-house receptionist with a brief to prioritise and screen each call. Where we can help the caller – such as directing a lost new client to your office – we will do. Otherwise, we take a message and send it through automatically to the most suitable partner in your business. We can also manage online diaries or meeting requests. So a client who would like to meet and go through a draft set of accounts can be booked straight in. We can even patch an existing or potential new client through directly if you want us to, just like a traditional receptionist would.

You deal with numbers – and our service adds up

The true beauty of a MyRuby outsourced receptionist service is the flexibility we give you. We can provide all of the functions of an in-house receptionist. But for a fraction of the overhead. And, of course, none of the baggage that comes with finding, hiring and managing an employee.

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What our clients say


What our clients say



Jonathan Newson

Octopus Cabling

Excellent service-icon

Jemma Woods


I couldn't run a professional clinic without the MyRuby team.-icon

Amanda Grant

Foot Clinic Moseley

A great service!-icon

Harry Kauntze

Bristol Back Pain Clinic


Andreas Hallin

Cedar Tree Clinic

Having used My Ruby for well over ten years, I would have no hesitation in recommending them to anyone and I often do.

My business operates a silent office which allows us to concentrate on our customers needs and projects without the continuous interruptions from incoming sales calls, additionally, we know longer struggle to staff holidays and lunchtimes and we know that our customers will always receive a professional and friendly welcome when contacting our business.

They are a great team and offer a great service.

Who we work with

Take a look at our clients

We provide our service across multiple industries and sectors. These are a few who have found a smarter, more efficient way of running their business by having their own dedicated Ruby Receptionist.

Please get in touch


We’d love to hear from you! Please contact us by calling the number below or by using the form to the right.