Pricing

Get the telephone answering and diary management service that is trusted by clinics across the UK. We answer their calls with great accuracy and professionalism. We’ll take care of your patients with our personalised, friendly service – on every call.

Our clinic tariffs are determined by the level of service, administration and booking complexity involved in supporting your practice. We will assess your individual requirements to ensure you are placed on the most appropriate tariff.

 

Clinic Medium

£142 / month
£2.85 per chargeable call
£120 One off Set-up Fee

Includes:

  • Your own dedicated Medical Ruby
  • Appointment scheduling and management
  • Standard patient booking requirements
  • Routine account administration
  • Outbound patient call backs
  • Wait list management
  • Bespoke out of hours voicemail arrangements

We can also provide additional services to support your bookings processes such as;

  • Payment Processing
  • Reminder Calls
  • Referral management

Each priced separately to the monthly tariff. Please get in touch to enquire.

Clinic High

£185 / month
£3.10 per chargeable call
£150 One off Set-up Fee

Includes:

  • Your own dedicated Medical Ruby
  • Complex appointment scheduling and management
  • Detailed patient information capture
  • Advanced diary and practitioner coordination
  • Multiple booking criteria and fee structures
  • Completion of detailed patient forms and booking documentation
  • Bespoke out of hours voicemail arrangements

We can also provide additional services to support your bookings processes such as;

  • Payment Processing
  • Reminder Calls
  • Referral management

Each priced separately to the monthly tariff. Please get in touch to enquire.

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Choose Plan

Frequently Asked Questions about our pricing

What is a chargeable call?

A call that results in an action of some sort – usually a message to you. We don’t charge for sales calls as long as they don’t make up more than 25% of the total number of calls you receive.

Is there a set- up fee?

No.

Do I need to enter my credit card details to sign up?

No. All we ask when using our service for the 10 day Free Trial is to verify your identity by giving us your company details, or your home address, if you will be using the service in a personal capacity. At the end of the trial, or whenever you decide to sign up to the MyRuby service, we will ask you to complete a direct debit mandate, so payment can be made automatically each month.

How long are your contracts?

We have a rolling 1 month contract.

Can I change my plan?

You are billed in arrears for your actual usage. You therefore do not need to worry about changing your plan as  our billing system will automatically use the lowest cost plan for you, whatever volume of calls you have in any given month. Also, as your business gets busier, the MyRuby service becomes even more cost-effective.

What if my call volumes are lower that the inclusive calls in my plan?

Your billing will automatically rise and fall with your call volumes. So, if you have a quieter month, your bill will fall accordingly.

Free 1 week trial! Sign up now

Please get in touch

Contact

We’d love to hear from you! Please contact us by calling the number below or by using the form to the right.