And the lucky winner is….. Jonathan Newson, Director of Octopus Cabling. Octopus Cabling specialises in the installation and maintenance of fibre optics, structured cabling systems and wireless networks. Jonathan and his team will be enjoying a case of New World Wine as a thank you for participating in this year’s survey. To find out more about Octopus Cabling, please […]
The results of the MyRuby Customer Survey 2016 are in. At MyRuby, customer satisfaction has always been top of our list of priorities. We want every one of our customers using our telephone answering service to be happy, trusting the service that we deliver is professional, accurate and representing their brand in the best light. […]
A great clinical receptionist has patience, skill and dedication. But it takes a deeper knowledge to support clinicians in providing the highest-quality patient services. Medical professionals dedicate their lives to providing a highly-qualified service. They try to give each patient the time and attention he or she requires, while treating as many people as possible. […]
More and more clinics providing primary and secondary healthcare services are switching from paper diaries to online diary solutions. As any clinician will know, there’s far more to managing a diary than just answering calls and filling appointment gaps, and online diaries are quickly becoming the most efficient, practical option for clinics worldwide. In today’s […]
Sometimes the simplest solution can have a big impact on your business.I was discussing the issue with my brother Fran the other day when he mentioned the UPS story. For those of you who aren’t familiar with it, it goes like this. Some years ago UPS (sometimes people say it was Fedex but I believe […]
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