With the MyRuby service your small business will be able to manage its incoming office calls effortlessly. Using standard telephone programming (available on all telecom networks) your business can divert your calls to a dedicated Ruby receptionist when you need support.
A Telephone Reception Service for Offices
MyRuby gives your business the perfect telephone receptionist. Based in our office and supported by some great technology, Ruby will answer and manage your callers just as if she was based in your office .
What is a Telephone Answering Service?
Simply put, instead of employing a dedicated receptionist to take your calls you share one of our receptionist team.
“I’d like my business to have that ‘Big Company’ feel”
We start by allocating you one of our receptionists – a Ruby. She will be the person taking the majority of your businesses phone calls and maintaining contact with you day to day via phone and email. We then help you set-up your phones to re-direct your calls to us when you either can’t, or don’t want to take your own calls. We answer in your company name and, based on your instructions, either take a message (which is immediately sent via sms or email) or patch the caller through to you, whether you’re on a landline or mobile. The caller won’t know they are being diverted and will hear the normal ringing tone. When the call comes into us we use some clever technology to find your Ruby receptionist, and ‘pop’ her screen with your company information. This means she knows the call is for you and is ready to answer it with all of your company information on screen. By providing a friendly and professional answering service to our clients, our Team of Ruby Receptionists will ensure you never have to miss an important call again.