Entries by Andrew Perillo

Four best practice tips for every clinical receptionist

A great clinical receptionist has patience, skill and dedication. But it takes a deeper knowledge to support clinicians in providing the highest-quality patient services. Medical professionals dedicate their lives to providing a highly-qualified service. They try to give each patient the time and attention he or she requires, while treating as many people as possible. […]

Eight reasons to use online diary for your clinic

More and more clinics providing primary and secondary healthcare services are switching from paper diaries to online diary solutions. As any clinician will know, there’s far more to managing a diary than just answering calls and filling appointment gaps, and online diaries are quickly becoming the most efficient, practical option for clinics worldwide. In today’s […]

How to work smarter – No left turns

Sometimes the simplest solution can have a big impact on your business.I was discussing the issue with my brother Fran the other day when he mentioned the UPS story. For those of you who aren’t familiar with it, it goes like this. Some years ago UPS (sometimes people say it was Fedex but I believe […]

2 big changes every clinic should know about

Technology is quickly impacting our lives, and clinics are no exception. For today’s clinics, an online practice management system including a clinic diary is vital. It means a clinician can work more closely with telephone receptionists, eliminate time-consuming admin and automate critical medical processes. By taking advantage of technology, busy clinicians can find more time to […]