A Telephone Reception Service for Law Firms
MyRuby gives your law firm the perfect telephone receptionist, and the perfect audit trail for every call. Based in our office and supported by some great technology, Ruby will answer and manage your callers just as if she was based in your office.
It is not uncommon for busy law practices to find themselves recruiting for receptionist staff more often than is desired or using temporary cover due to staff illness and holiday cover. This presents more challenges for keeping client data confidential.
Client confidentiality is key to our business. Using temporary workers exposes too much sensitive client data to random people.
We can take your calls and adhere to confidentiality requirements
MyRuby can provide evidence of our data protection policies and intelligent, secure system for answering calls and transferring them to you. Outsourcing your telephone reception can provide the solutions you need for the smooth management of your front of house function. You’ll soon find more hours to focus on your client case loads.
A complete audit trail for every call
Callers are screened appropriately and then can be patched through to the correct legal department. Details of the callers are logged and there is a complete audit trail available to you.
The true value of a MyRuby outsourced receptionist service is the flexibility we give you. We can provide all of the functions of an in-house receptionist. But for a fraction of the overhead. And, of course, none of the baggage that comes with finding, hiring and managing an employee.
Find out more about our service and try us free for 10 days without obligation.