A Telephone Reception and Appointment booking service for GP’s

Telephone and Diary Support for busy GP practices.

MyRuby provides support to busy GP practices providing offsite, trained receptionist staff to manage your calls when your existing team are too busy or short staffed due to holidays or sickness.

We need our offsite reception support service to take over seamlessly, when we need it. The integrity of our Data is key – access to the EMIS system is tightly controlled through the NHS N3 IT network.”

Our aim is to provide you with a flexible receptionist support service tailored to the requirements of your GP practice or CCG (clinical Commissioning Group).

Our aim is to provide you with a flexible receptionist support service tailored to the requirements of your GP practice or CCG (clinical Commissioning Group).

A named MyRuby medical receptionist to support your in house team. Access to your EMIS patient records at a tightly controlled level to allow appointment booking, but no access to patient notes. Access to simple query handling information such as opening times, new patient sign ups and parking availability.

Improving the patient journey and access to the practice

Patients’ satisfaction with access to their general practice consistently shows a strong association with practice performance on indicators of clinical quality. Patients’ experience of using their GP services, especially ease of access, can affect their uptake of services and their interaction with those services; this, in turn, can affect their quality of care and outcomes.

That rare combination – a service that suits patients and makes financial sense

As the service flexes based on the needs of your practice it allows you to cope with changing patient demand, without compromising your budget or your service levels. To find out more set up a 10 day trial without obligation.

Free 10 Days Trial!

Find out more

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Testimonials



“Using the information which I have provided her with, Ruby can advise new clients of prices, payment options, appointment lengths and even directions to my clinic! For existing patients, Ruby tries to book them in as soon as she can, offering them my earliest available appointment.” Ipswich Osteopathy

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