With the MyRuby service your clinic will be able to manage its incoming calls effortlessly. Using standard telephone programming (available on all telecom networks) your site can divert your calls to a dedicated Ruby receptionist, automatically whenever you need support.
Appointment Booking and telephone switchboard support for clinics
MyRuby provides telephone support for to clinics providing private and NHS healthcare delivery.
The ability to have external support to answer our calls as and when we need it has been a major benefit. The staff are well trained in our booking system so for our patients the experience is seamless.
Making it easier to talk to patients
MyRuby provides services designed to improve communications between doctors and patients. By seamlessly blending trained receptionists with automated telephone technology we help clinics take more of there calls, more of the time, at a very efficient cost.
MyRuby Medical can reinforce your in-house reception team with Overflow, Out-Of-Hours, and Frontline support. Your Patients enjoy faster booking times and less waiting overall using their traditional phone channel. Plus, there are Live Receptionists to talk to, something particularly valued by Older Patients.
Your clinic Staff get relief during peak times and reduced workplace stress and the clinic benefits from increased bookings, reduced DNA’s and a better patient journey.
Our receptionists are trained to work in all major software systems, including;
- Practice Pal
- Clinic Office Diary
- My Office
- Booking Bug
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