Get the telephone answering service that is trusted by businesses across the UK to answer their calls with great accuracy and professionalism. We’ll portray your brand, at its best, with our personalised service – on every call.
The cost of our service increases the more ‘high’ touch our service becomes or the more calls and activities we carry out on your behalf. Discover the difference a Ruby can make to your business. Get Started today with our Free Trial.
*Diary management and accessing bespoke client systems incurs an additional fee of £15 a month.
Frequently Asked Questions about our pricing
What is a chargeable call?
A call that results in an action of some sort – usually a message to you. We don’t charge for sales calls as long as they don’t make up more than 25% of the total number of calls you receive.
Is there a set- up fee?
Do I need to enter my credit card details to sign up?
No. All we ask when using our service for the 10 day Free Trial is to verify your identity by giving us your company details, or your home address, if you will be using the service in a personal capacity. At the end of the trial, or whenever you decide to sign up to the MyRuby service, we will ask you to complete a direct debit mandate, so payment can be made automatically each month.
How long are your contracts?
We have a rolling 1 month contract.
Can I change my plan?
You are billed in arrears for your actual usage. You therefore do not need to worry about changing your plan as our billing system will automatically use the lowest cost plan for you, whatever volume of calls you have in any given month. Also, as your business gets busier, the MyRuby service becomes even more cost-effective.
What if my call volumes are lower that the inclusive calls in my plan?
Your billing will automatically rise and fall with your call volumes. So, if you have a quieter month, your bill will fall accordingly.